(Last Updated: Feb 01, 2025)
These Terms & Conditions (“Terms”) govern access to and use of the My.Win web platform, mobile application, and related services (collectively, the “Platform”) operated by My.Win (“Company”, “we”, “us”, “our”).
By accessing or using the Platform, you agree to be bound by these Terms.
If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
The Platform is intended for business use by:
Original Equipment Manufacturers (OEMs)
Food Manufacturers (FMs)
Resellers, vendors, and authorized partners
Authorized personnel of registered organizations
You must be at least 18 years old to use the Platform.
Access to My.Win requires a registered account. Users must provide accurate and complete information.
You are responsible for:
Maintaining confidentiality of login credentials
All activities under your account
Ensuring authorized use within your organization
We reserve the right to suspend or terminate accounts that violate these Terms.
My.Win provides digital tools for:
Equipment and installation management
Maintenance and health check tracking
Service request management
Spare parts inquiries and RFQs
Partner and collaboration workflows
Reporting and data visibility
We may modify, update, or discontinue features at our discretion.
All installation data, equipment records, service logs, and uploaded documents remain the property of the respective organization.
My.Win acts as a data processor and platform facilitator.
You grant My.Win a limited license to host, process, and display your data solely to provide Platform services.
Users agree NOT to:
Use the Platform for unlawful purposes
Upload malicious code or harmful content
Attempt unauthorized access to other accounts or systems
Interfere with platform security or functionality
Reverse engineer or copy proprietary elements
Violation may result in termination and legal action.
We implement reasonable technical and organizational safeguards to protect data. However, no system is completely secure.
Users are responsible for maintaining device-level security.
Both parties agree to maintain confidentiality of proprietary information shared through the Platform.
This obligation survives termination.
All software, branding, logos, designs, documentation, and proprietary technology associated with My.Win are owned by the Company.
No rights are granted except those expressly stated in these Terms.
If your organization subscribes to paid services:
Fees are governed by a separate commercial agreement
Non-payment may result in suspension
Fees are non-refundable unless otherwise agreed
The Platform may integrate with third-party tools. My.Win is not responsible for:
Third-party services
Their availability
Their data practices
Use of third-party services is at your own risk.
To the maximum extent permitted by law:
My.Win shall not be liable for indirect, incidental, or consequential damages
Total liability shall not exceed the amount paid by your organization in the preceding 12 months
The Platform is provided “as is” without warranties of uninterrupted service.
We may suspend or terminate access if:
Terms are violated
There is security risk
Required by law
Upon termination:
Access will cease
Data retention will follow applicable agreements
These Terms shall be governed by the laws of [Insert Jurisdiction, e.g., India / Singapore].
Disputes shall be subject to the exclusive jurisdiction of courts in [Insert City].
We may update these Terms periodically. Continued use of the Platform constitutes acceptance of revised Terms.
